Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

•  Local Pickup, Freight Delivery, Local Shipping 

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

Any damaged goods caused by the shipping carrier/freight carrier must be addressed with the shipping carrier/freight carrier directly. If you have received a package that appears to be damaged please do not accept it or sign for it.

If you are picking up locally in Ontario, we highly recommend you bring a large vehicle to accommodate the large products. For example our Edge Slat Panel Walls are approximately 110.02 inches in length and 23.62 inches in width. Please plan ahead, if you require additional information prior to your pickup please reach out to us at 905-844-7452 for assistance.

If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Effective Date: 7th day of August, 2024